Privacy Policy
Last Updated: February 11, 2026
At Voiceprint, we respect your privacy. This policy explains how we collect, use, protect, and share your information when you use our service.
1. Who We Are
Voiceprint is operated by Narrative Drive, Inc., a company dedicated to helping you amplify your authentic voice through AI-powered content generation.
2. Information We Collect
Information You Provide
- Account Information: Email address, password (encrypted), and optional profile details
- Source Material: Text documents, PDFs, and other content you upload to create your Voiceprint
- Survey Responses: Answers to questions about your voice, style, and preferences during Voiceprint creation
- Generated Content: Content created through our platform, stored in your Vault
- ASK Instances: If you create ASK Q&A tools, we store your configuration, questions, and responses
Information Collected Automatically
- Usage Data: How you interact with the platform (features used, content generated, errors encountered)
- Technical Data: IP address, browser type, device information, session data
- Error Tracking: We use Sentry.io to track application errors and improve reliability
3. How We Use Your Information
We use your information to:
- Provide the Service: Create your Voiceprint, generate content in your voice, and deliver ASK instances
- Improve Quality: Refine our voice extraction methodology and content generation accuracy
- Communicate: Send service updates, respond to support requests, and notify you of important changes
- Debug Issues: Identify and fix technical problems using error tracking tools
- Ensure Security: Protect against unauthorized access, fraud, and abuse
4. What We DON'T Do With Your Data
We do not:
- ❌ Train AI models on your content
- ❌ Sell your data to third parties
- ❌ Share your Voiceprints or source material with anyone
- ❌ Use your content for marketing or promotional purposes without permission
- ❌ Allow other users to access your private content
5. Third-Party Services
We use carefully selected third-party services to operate Voiceprint:
These providers may process your data in accordance with their own privacy policies. We've selected providers that meet high standards for data protection.
6. Data Security
We implement industry-standard security measures:
- 🔒 Encryption: HTTPS/TLS for all data transmission
- 🔒 Password Protection: Passwords hashed with bcrypt
- 🔒 Database Security: PostgreSQL with connection pooling and access controls
- 🔒 Daily Backups: Automated daily database backups with 30-day retention
- 🔒 API Key Protection: Sensitive credentials stored in environment variables, never in code
7. Data Retention
- Active Accounts: We retain your data as long as your account is active
- Deleted Accounts: Upon account deletion, we remove your personal data within 30 days
- Backups: Deleted data may persist in backups for up to 30 days
- Legal Requirements: We may retain certain data longer if required by law
8. Your Rights
You have the right to:
- Access: Request a copy of all data we hold about you
- Correct: Update or correct inaccurate information
- Delete: Request deletion of your account and associated data
- Export: Download your Voiceprints and generated content
- Object: Opt out of certain data processing activities
To exercise these rights, contact us at privacy@voice-print.ai
9. Cookies and Tracking
We use session cookies to:
- Keep you logged in
- Remember your preferences
- Maintain ASK Q&A session state
We do not use third-party advertising cookies or tracking pixels.
10. Children's Privacy
Voiceprint is not intended for users under 13. We do not knowingly collect information from children. If we discover we've collected data from a child under 13, we will delete it promptly.
11. International Users
Voiceprint is operated from the United States. If you access our service from outside the U.S., your data may be transferred to and processed in the U.S. By using Voiceprint, you consent to this transfer.
12. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we'll notify you via email or prominent notice on the platform. Continued use after changes constitutes acceptance.
13. Contact Us
Questions about this Privacy Policy or our data practices?
Email: privacy@voice-print.ai
Company: Narrative Drive, Inc.
Summary: Your content is yours. We use it only to create your Voiceprint and generate content for you. We don't train models on your data, we don't sell it, and we don't share it. We use reputable third-party services (Anthropic, Hetzner, Sentry) to deliver the service. We take security seriously. You can access, export, or delete your data anytime.